Parcel & small package
Ground, express, courier, dimensional weight, and zone-based billing.
Independent transportation audit
Eagle audits 100% of your paid transportation invoices—not a sample—against the governing authority and the carrier-side record behind every charge.
From small parcel and household goods to truckload, rail, ocean, air, customs brokerage, and brokered freight, we verify what should have been billed, what was actually charged, and what was ultimately paid.
Independent evidence.
Defensible findings.
01 / Coverage
No blind spots by mode
The billing structures differ, but the audit principle does not: verify what was paid against the rate authority and the service actually provided.
Ground, express, courier, dimensional weight, and zone-based billing.
Class, mileage, minimums, lanes, fuel, accessorials, and capacity loads.
Relocation, storage, weight, valuation, and special-service charges.
Linehaul, drayage, fuel, equipment, demurrage, and multimodal handoffs.
Base freight, surcharges, port fees, detention, and international movement.
Domestic and international air, express, time-critical, and courier services.
Brokerage, duties, pass-through charges, documentation, and service fees.
3PL, freight forwarder, and pass-through billing verified to source records.
02 / Services
What we uncover
Freight errors rarely announce themselves. They recur: a waived fee billed anyway, the wrong discount, an outdated rate base, a duplicate invoice, or a broker charge that does not match the carrier record.
The paid population—not merely the invoices that are easiest to obtain—is independently re-rated and reconciled across every mode.
Rates, classifications, tenders, tariffs, quotes, agreements, billing practices, and applicable Title 49 requirements are tested line by line.
Internal rating is tested against the carrier's actual invoice, account, service, and rate authority. A billing party does not grade its own work.
Rebills, silent restatements, consolidated moves, capacity-load parents and children, credits, and repeated identifiers are reconciled to net paid.
Fuel, detention, storage, liftgate, limited access, demurrage, and other fees are checked against effective dates, events, schedules, and waivers.
Overcharge, undercharge, and loss-and-damage issues are documented with the governing authority, evidence, calculation, and applicable deadline.
03 / Process
Zero disruption
Post-payment audit happens after the freight has moved and the invoice has been paid. Your day-to-day operation does not stop or change.
Establish the complete client-billed population, then obtain the underlying carrier invoices, contracts, tenders, quotes, and shipment records.
Test every invoice against the effective authority, actual service, carrier charge, least-cost requirement, and net amount paid.
Resolve corrected bills, unavailable carrier invoices, credits, and false positives. Only findings that survive verification move forward.
File and track supported claims, then identify the account, rate, workflow, or control that allowed the error to repeat.
Why Eagle
An audit is only as independent as its source. Eagle builds findings from the contracts, transportation records, invoices, and carrier-side evidence behind the charge—so the billing party is never grading its own homework.
Government transportation audit
Effective July 2, 2025, federal agencies were delegated the authority to audit their own transportation bills, make deductions, and adjudicate related claims. GSA says it currently has no plans to exercise those powers. Eagle is already available through the Multiple Award Schedule.
Read the government briefStart here
Tell us about your annual spend, transportation modes, invoice volume, and how billing reaches you. We will tell you honestly whether an audit is worth pursuing.